How Long Does a 19L Water Bottle Last? A Guide for Families of 2 and 5
How long one 19L bottle lasts for a household of 2 or 5 in Karachi: illustrative estimates, what changes them and how to choose a weekly or monthly plan.
Bottle exchange and security deposit explained
Short answer
We bring full bottles and take your empties back on the same visit. You pay a refundable security deposit, Rs 1,250 on regular supply, Rs 1,000 on the monthly advance plan or Rs 850 on the weekly offer and corporate supply. It is returned within 4 to 5 days after your account is closed.
How the exchange works day to day
You keep your empties ready. When the delivery arrives, the driver hands over full bottles and collects the empties. You never have to carry a bottle out or find somewhere to return it. Because delivery is included in the rate, the exchange costs nothing extra.
How you track your bottles
Right after each delivery an automated WhatsApp message arrives with three numbers: bottles supplied, bottles exchanged and your remaining balance. This replaces paper receipts, which tend to get lost. If a count ever looks wrong, that message is what you check first and what you show us.
What the deposit is
The security deposit is a refundable amount held for the bottles on your account. It is not a fee and it is not part of the per-bottle price.
| Plan | Security deposit |
|---|---|
| Regular supply | Rs 1,250 |
| Monthly advance plan | Rs 1,000 |
| Weekly offer | Rs 850 |
| Corporate supply | Rs 850 |
Getting the deposit back
When you close your account, the deposit is returned within 4 to 5 days. To close it, tell us before your next delivery, on WhatsApp or by phone, and we take care of the rest.
Cancelling or pausing
If you only want to skip a delivery or pause the plan, tell us before the delivery. There is no minimum order, so there is no penalty for ordering less.
Questions this usually answers
- Do I pay for delivery? No, it is included in the rate.
- Do I get a paper receipt? No. You get a WhatsApp message after each delivery.
- Which plans have the lowest deposit? The weekly offer and corporate supply, at Rs 850.
More answers are in the FAQ, and all rates are on the rates page.
Questions about your account?
Message us and our support team will help, 8 AM to 10 PM every day.